Umesh

Top Scholar@ElevateIQ University

No-code Developer

Top Scholar

Brand Designer

Dog Lover

Score = 8.8/10

🏆 Top Scholar CAIPM

🏆 Top Scholar

Score = 8.8/10

Motivated and detail-oriented Product Intern with a strong focus on building user-centric digital products. Passionate about understanding user behavior, solving real-world problems, and contributing to impactful product solutions. Built a solid foundation in product thinking, user research, and data-driven decision-making through structured learning and hands-on projects. Actively contributes to problem definition, solution ideation, and improving user experience in a fast-paced product environment. Eager to learn, execute, and grow while building meaningful products that deliver real value to users and the business.

Skills

Product Skills

Product Thinking, User Research, User Journey Mapping, Problem Solving, Feature Prioritization, KPI Understanding, PRD Writing

AI & Tech Skills

Excel (Data Analysis), SQL, Power BI, Figma (Wireframing), Notion (Documentation), Prompt Engineering

Case Studies

Case Study 1

Improve Order Completion Rate (Food Delivery App)

Problem

A significant number of users add items to cart but drop off before completing the order.

Root Cause Analysis

  • High delivery charges shown late in checkout

  • Limited payment options

  • Payment failures with no retry flow

User Insights

  • “Final price feels too high at checkout”

  • “Payment failed and I didn’t try again”

Solution

  • Display total price (including delivery) earlier in the journey

  • Add multiple payment options (UPI, Wallets, COD)

  • Introduce smart retry for failed payments

  • Enable one-click reorder for frequent users

Expected Impact

  • Increase order completion rate by +15%

  • Reduce cart abandonment significantly

Key Metrics

Checkout Conversion Rate, Cart Abandonment Rate, Payment Success Rate

Case Study 2

Improve Content Discovery (OTT Platform)

Problem

Users spend too much time searching and struggle to find relevant content quickly.

Root Cause Analysis

  • Too many content options (decision fatigue)

  • Weak personalization for new users

  • Lack of clear content categorization

User Insights

  • “I don’t know what to watch”

  • “Too many options, confusing experience”

Solution

  • Introduce personalized rows like ‘Because You Watched’

  • Add quick genre filters on homepage

  • Enable preview-on-hover for quick decision making

  • Show Top Picks based on trending + user behavior

Expected Impact

  • Increase engagement and session duration

  • Improve user satisfaction

Key Metrics

Average Watch Time, Session Duration, Content Click Rate

About Me

Enthusiastic and curious Product Intern with a strong interest in building impactful digital products. Enjoys understanding user problems, analyzing patterns, and translating insights into simple, effective solutions.

Developed a solid foundation in product thinking, user research, and data-driven decision-making through continuous learning and hands-on project experience. Particularly interested in how products scale, enhance user experience, and drive engagement.

Proactive in collaborating across teams, contributing to problem-solving, and supporting product development efforts while continuously growing as a product professional.

1) Completed Certified AI Product Manager Program at ElevateIQ University

2) Worked on real-world product projects across Food Delivery, E-commerce, and OTT platforms

3) Gained hands-on experience in product thinking, user journey mapping, and KPI definition

4) Built PRDs, basic wireframes, and feature ideas for product improvements

5) Practiced data-driven decision-making using Excel and basic SQL

6) Conducted root cause analysis to identify user problems and propose solutions

7) Participated in a simulated product internship environment with agile workflows (Jira) Developed understanding of user behavior through analytics tools (Google Analytics basics)

Umesh

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